Audits can be crisis events. Protocol is of upmost importance.
Premier Transportation reached out to Alia to better understand protocol options and to help prioritize their drug testing solutions. First, Alia stepped in for pre-employment testing and following they established a random testing program via the Random Consortium Program (through Alere). Individuals are randomly selected, sent to Alia’s office for testing, and Premier’s management are able to review results quickly. In the end, the company was in compliance and continued using Alia for random drug testing.
Employees, most who were Spanish-speaking, reported feeling instantly put at ease. Wait times were short, and Sonia and her team translated the process in their native language.