This Ohio-based drug testing provider needed a partner in the Chicagoland area, where they had several Shell gas stations whose employees needed to be tested. The stations spanned over hundreds of miles. To maximize their profits, they sought a TPA who would minimize the hours they charged traveling from location to location over a multiple-day period.

Alia’s solution was to do the testing all in one day, by charging by location rather than for the combined time spent traveling and testing. Not only did On Demand love their bulk service, they also appreciated Alia’s prompt and thorough response. Following testing, Alia drug collectors faxed all the chain of custodies which On Demand could file for future reference. This step was not mandated, but it is the only way Alia does business—and helped to show that Alia anticipates your need. It was a successful partnership that spanned a two-year period.